Newnham Court Veterinary Hospital

Thank you Dr Jamie Tapping for the biggest heart; I will be forever grateful. Thank you Dr Chloe for your care; patience and doing everything you could on the day we have seen you. Thank you to the lady who seen us for emergency out of hours appointment (can't remember the name but seen us on 10th December 2025). Thank you to the lovely girl on reception on the saddest day in my life; you were an angel. My sweet girl is gone now but I will always remember your care guys. Thank you.

Our experiences with this practice comes with nothing but praise. They really care for the animals. Always polite & friendly. We would highly recommend them. They work extremely well as a team. Thanking them for their dedication & commitment.

I would give this place a million stars if I could. I took my Maine coon to Newnham court vet hospital as an out of hours emergency this week and I cannot fault the care and attention he received (and I have very high standards when it comes to my babies). Everyone involved in his care so far have been amazing; knowledgeable, confident in their plan of attack but not pushy and above all so friendly and reassuring. They carried out scans, bloods and biopsies over the 24hrs he was there with them and kept me informed at every step along the way. And as if that wasn't enough they all told me how much they loved my boy and what a sweetheart he is - which we all love to hear about our fur babies. These guys are so professional, kind, caring and absolute superstars.

Overpriced,, avoid if possible,, my dog chewed a bottle of eye drops for my cat,, I called asking for a replacement bottle, they refused unless I brought the cat in again, costing nearly £100 for a bottle sold for £15 online. So in total I paid nearly £200 for a bottle of eye drops.

Absolutely fabulous! Super easy to book appointments online, really spacious waiting room with separate cat and dog areas, staff are super friendly and my Italian Mastiff Rav adores the vet Chloe and gets so excited when we pull into the vets for her monthly injection!

There’s no doubt about it this vet saved my cats life. The previous vets I took my beautiful 3 year old cat wanted to put her down. (Long story) I felt every fibre in my body telling me I need a second opinion as she seemed fine. Eating drinking coming for cuddles I needed a second opinion. After a week of pure agony and tears I went to this vets. I was listened too, Which I appreciated so much I was given the time to tell the vet (Chloe May I believe ) my side of the story she did all the checks and called me back in to tell me my cat was gunna be ok. She was very understanding of what I had been through and just to be able to be given the time and to be listened too. I will be forever grateful to them especially Chloe. My beautiful Bella cat will now hopefully live to be an old lady cat as long as she is careful outside ! Newnham Court is now Bella’s vet. Our hero’s Thankyou

We bought our cat, Dexter, to Newnham Court with a cancerous growth in his foot. He was treated by Andy and seems to have made a full recovery. Andy was superb, referring Dexter to other practices when he knew their facilities were better and when it came to operating on Dexter's foot he kept us fully in the loop, giving us all the options. The nursing staff were exemplary in his aftercare. 6 months later Dexter has adapted to losing 2 toes, has put his weight back on (and more!) and is back climbing trees with his newly adopted sister. Our sincere thanks to Andy.

I cannot thank Newnham Court Vet Hospital more, I came to this service Monday, at 6AM with my beautiful ginger cat called Blink. She was incredibly unwell and you guys did everything you could to try and help her. Unfortunately, the world was against me and I had to put my baby down. You supported me through this, all of your team was kind and patient with me. That day I lost such a huge part of myself and my life and I am so unbelievably grateful for the kindness you all shared. You allowed me to give her a dignified death and helped me with the next steps. Thank you for supporting me and my beautiful Blink, your compassion really didn't go unnoticed.

I took my cat Dusty to the emergency vet on Monday after feeling like I had to beg to be seen as I was upfront at not being able to pay straight away but was happy to make instalments. A nice vet saw him who said that he was dehydrated from being sick and had a low temperature. So an anti sickness was given to him and fluids under the skin. Then he was apparently put in a incubator for half an hour to warm him up. The vet then brought him out to us not knowing why he was so poorly as he couldn't have a scan to find out because I couldn't pay at that time. So I took him home and a few hours later he was dead which I totally didn't expect. Although I understand that they are a business, I don't understand why if they supposedly care about animals, why when an obviously poorly animal is seen, why money is all that matters to them more than life does. I hadn't refused to pay and was upfront about needing to pay in instalments and was upfront about that from the start. Heartbroken at losing my beautiful boy as it is I also now have to live with the fact that he died because I couldn't afford to pay a bill in full. Also never knowing what was wrong with him and if he could have been saved. I just think that as a service they should have some compassion and just because someone can't afford the bill in full straight away a poor animal is left to suffer and die. As I said I just needed to be able to pay in instalments, and understand it's a business but my poor boy shouldn't have had to die as a result of lack of compassion for such a situation!

AVOID! Uneducated & passed pillar to post! Paid £3,000 for numerous tests and didn’t get any answers (instead of making educated guesses based on symptoms they suggested a different test every 5 mins to rack the bill up with no outcome) My poor cat randomly started panting one day - very unlike him. Prior he was playful, eating and drinking and going to the toilet. Took him to the out of hours vets here as I was worried, they put him on a drip as they thought he was dehydrated when he wasnt, they did blood work and saw his (white?) blood cells were low and then then said (to my shock after him just panting) he needed a blood transfusion in the next 24hours or he might not survive, but then they randomly said he was stable and that idea was out the window!? They started running tests as they assume it was one thing, then they ran the test and it wasn’t, then they thought it was another, then ran the test and it wasn’t. Over the course of a few days they were bleeding me dry of my money costing me nearly £3,000 in tests which they could have made an educated guess based on the symptoms and not suggesting random things to test for that made no sense- probably knew I would do every test under the sun to figure out what was wrong. We did all except the bone marrow spleen sample for cancer/lukemia they started bringing back the idea of a blood transfusion when days ago they said it wouldn’t help? I had numerous people take their cats to be tested if they were the same blood type for the transfusion, and was told by the kind person who sent their cat in that they were not a match every time, the vets couldn’t even phone me and let me know, but apparently time was of the essence, but they didn’t think so! Got to a point where I phoned them and said have they found a match yet as if I didn’t have confirmation from the pet owners I wouldn’t have known there wasn’t one! A pet owner also told me that my cat was a specific blood type that only rag dolls and British blues were (but he was a black tabby) so no tabby that I sent down to kindly get tested (at my expense for every single one) they could have said to me or turned the pet owners away and said sorry the cat doesn’t fit the criteria instead of testing them and putting the poor little cats through the testing process and charging me when they knew they wouldn’t be a match! When I finally got through (as the vet was always unavailable) they told me to stop sending pets down (despite me paying for every single test!) even though I finally had a kind pet owner of a British blue and another one with a rag doll (the criteria they said) Surely they should be happy I found one! They told me he wasn’t stable enough to move and that he wouldn’t last the night and then when I went to visit him they said I could take him home!? I phoned for updates as no one phoned me to give me updates about his condition or say how he was doing (my friends cat was neutered and she got photos and told how he was at another vets and they paid far less to keep the cat there - when my cat supposedly could have died at any moment wouldnt this be a priority??) Everytime I spoke to someone I had to explain the situation and what had happened and what had been done etc and it killed me reliving it. Or the vet was always unavailable. When I saw him there in a small cage he looked depressed and was drastically worse than when he was panting when I took him in - it’s like they took the fight form him, I didn’t recognise his demeanour, it was totally not him and I don’t understand how he could have gone downhill so quick. When I took him home they only gave me a few days worth of tablets for him, and he was improving slightly, he was drinking, he even jumped off the bed to go to his litter tray but they wouldn’t give me any more medication for him - it’s like they didn’t want him to get better.As he wasn’t taking the medication he went downhill and eventually died. They told me I could put the payment on finance but when I went to pay they say I couldn’t because it wasn’t over a certain amount.