Newnham Court Veterinary Hospital

Newnham Court Veterinary Hospital in Maidstone is part of CVS (UK) Limited. It is an RCVS-accredited Veterinary Hospital and RCVS Emergency Services Clinic, and is also a Cat Friendly Clinic (Gold). The practice offers broad first-opinion care alongside referral services including cardiology, internal medicine, orthopaedics, and keyhole/laparoscopic surgery, supported by in-house laboratory testing and imaging such as X-ray and ultrasound.

Services

• •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, nurse clinics, six-month health checks, blood pressure checks, anal sac expression, grooming, and nail clipping.
• •Diagnostics and emergency care: in-house lab work, X-ray and ultrasound, with recent owners also describing emergency cases involving scans, blood tests, and biopsies, plus overnight monitoring and regular updates.
• •Surgery and referral work: dentistry; neutering; general surgery; referral-level soft tissue surgery, orthopaedic surgery, and keyhole/laparoscopic surgery; reviews also mention clear discussion of treatment options and referral onward when another practice’s facilities were a better fit.
• •Other support: pet travel documentation and out-of-hours emergency cover. One recent review also mentions online booking and a spacious waiting room with separate cat and dog areas.
• •Species seen: dogs, cats, rabbits, small mammals, birds including wild birds and birds of prey, backyard poultry, reptiles, and tortoises.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners focus on the quality of emergency care and communication, while others describe the practice as expensive and raise concerns about high charges for repeat visits, medication, or extensive testing.

People

• •Dr Chloe (one reviewer refers to her as Chloe May) is repeatedly praised for patience, careful handling, clear explanations, and giving owners time during difficult consultations; one owner specifically highlighted her skill when taking blood from a very nervous cat.
• •Dr Jamie Tapping is thanked by name for compassion and support during end-of-life care.
• •Andy is praised for keeping owners fully informed, discussing options clearly, and referring a case onward when another practice had better facilities.
• •Sophie is mentioned positively for kind, gentle handling during an emergency visit.
• •The nursing team and reception staff are also regularly praised for aftercare, reassurance, and support during emergencies and euthanasia appointments.

Reviews

Google rating: 4.6/5 from 376 reviews. Recent written feedback is mostly very positive, with a few clear complaints about pricing and a loss of personal touch.

• •Emergency and out-of-hours care is a strong theme, with owners describing prompt help for wounds and very unwell pets, including stays for monitoring, diagnostics, and regular updates.
• •Communication and kindness come up repeatedly: reviewers describe staff as patient, reassuring, and good at explaining options without being pushy.
• •End-of-life support is especially well regarded, with several owners describing compassionate handling of euthanasia and help with the next steps.
• •Negative feedback centres on cost, with some reviewers calling prices extortionate or feeling the practice has become less personal over time.