Noah's Ark Pet Clinic Ltd

- Jade (receptionist): praised for handling booking, support and communication through a puppy's hernia operation. - Rushda (vet): highlighted for listening carefully, explaining the plan clearly and answering questions without rushing. - Kelly (nurse): described as lovely and attentive during the same surgical experience.

Noah's Ark Pet Clinic Ltd in Maidstone is described by recent reviewers as a calm, welcoming practice with an unhurried style where diagnoses and treatment options are explained clearly. Feedback highlights quick access for urgent problems, home visits including transport support for very unwell pets, and a mix of routine, diagnostic and surgical care such as blood tests, ultrasound and hernia repair. Owners also frequently mention compassionate handling of nervous pets and fair, transparent pricing.

Services

•Consultations and preventative care: routine check-ups, vaccinations and general appointments are listed on the clinic website. Reviews also mention quick appointments for health-check blood tests and last-minute help when pets suddenly become unwell.
•Diagnostics: the website lists ultrasound, X-ray and laboratory testing. Recent examples include blood tests for health checks and ultrasound scans plus blood tests for a nervous dog, with one owner saying these were done without sedation.
•Surgery and procedures: the website mentions neutering and dentistry, while reviews mention umbilical hernia repair in a puppy, dental scale and polish, and one kitten leg amputation after an accident.
•Treatment for illness and ongoing care: reviews mention care for an ear infection, support for dogs with serious medical problems, and follow-up communication during treatment.
•Home visits, emergency and end-of-life support: reviews describe home visits for elderly or hard-to-transport pets and one case involving an ambulance service for a critically ill dog. The website also states that emergency care is available, alongside online booking, and lists end-of-life care and euthanasia.

Pricing

Published prices suggest the clinic sits around average relative to similar practices, based on a partial sample of comparable services. In reviews, owners often describe fees as reasonable, transparent and fair; examples include a home visit being called very reasonably priced, a vet-and-nurse visit being described as good value, and one owner saying a kitten amputation was carried out for around £1,000 after being quoted £6,000 elsewhere.

People

Named staff mentioned by owners include Jade, Rushda, Kelly, Sarah, Vlad and Hugo.

•Jade (receptionist): praised for handling booking, support and communication through a puppy's hernia operation.
•Rushda (vet): highlighted for listening carefully, explaining the plan clearly and answering questions without rushing.
•Kelly (nurse): described as lovely and attentive during the same surgical experience.
•Sarah and Vlad: thanked for arranging and carrying out a same-day home visit, with time taken to observe an elderly dog and explain concerns.

Reviews

Google rating: 4.9 stars from 77 reviews. Recent feedback is very positive overall, with owners most often highlighting

•A calm, caring experience: reviewers repeatedly mention a welcoming atmosphere, compassionate staff and support that feels reassuring for both pets and owners.
•Clear communication: several owners say vets take time to explain diagnoses, talk through options and keep them updated, including one mention of WhatsApp updates after surgery.
•Flexibility and home support: recent reviews mention quick appointments, last-minute help, home visits for elderly or difficult-to-transport pets, and ambulance transport for a seriously ill dog.
•Concrete treatment examples and pricing praise: reviews mention blood tests, ultrasound, hernia surgery, dental care and a kitten amputation, with pricing often described as reasonable, transparent and fair.

Reviews for Noah's Ark Pet Clinic Ltd

Note: Showing the 10 most recent Google reviews out of 77 we track in total. Recent reviews may not be representative of overall sentiment.

paula presneill

3 weeks ago

Absolutely outstanding service and support for my 2 bulldogs who have had some serious issues

Rowan Carrell

4 weeks ago

Noahs ark truly are one of the best vets I've been to. They came to my home with their ambulance service to get my poorly girl who we sadly lost the same day, but had the best care and support to give both her and myself on a sad day. Now they are supporting me and my new fur baby storm, honestly couldn't recommend them enough!! And it's great to see the progress of the area each time we visit

Amanda Tyrrell

1 month ago

A while ago I thought my cat had a urine infection. I cannot take my cat out of my property due to various reasons, so I was looking for a vet that would visit me. I called Noah's Ark Vets and spoke to a lovely caring receptionist to ask for a general costing for this. The price for a vet and nurse visit was so reasonable I thought they had made a mistake and after double checking I was pleasantly surprised, especially as I live quite a long way from them. An appointment was made for the visit the following day. The next morning my cat was rolling around, playing and acting normally and there was no evidence of a urine infection. I rang them to cancel my appointment. I spoke to a different nurse than the day before and she was equally caring and compassionate. I explained that my cat seemed to be fine and asked them what the cancellation fee would be. They told me I would not be charged. What a refreshing attitude. And although I have yet to meet these lovely people I couldn't recommend them enough. If you are looking for a vet with a caring attitude where the animals rather than money comes first, then this is definitely the place to go. Thank you to all the team.

Ann Melville

I had a home visit for my elderly dog Ted. The service was amazing, the vets were friendly, caring and helpful. The whole experience was stress-free and very reasonably priced. I would definitely recommend.

Katy Bridges

Such a gorgeous little practice with the best staff! From the moment I called to see if my kittens leg could be seen to, after a horrible accident, I was reassured they were competent enough to amputate if needed. When I arrived, every option was considered to see if the leg could be saved and when it became apparent it could not be, my little kitten was looked after so wonderfully. I was originally quoted £6000 for an amputation and Noah’s Ark were able to do it for closer to £1000. They kept in touch with me over WhatsApp to give me updates and I feel so confident in their abilities that I’ll be taking my kitties there for any future operations. If you’re looking for a new vet, give these guys a call. Their veterinary nurses and reception team are outstanding!

Adam Horn

3 months ago

Very helpful and friendly staff, from my first phone call to the point of leaving. Would highly recommend these guys for your pets and working dogs

Micki Bleach

A beautiful clinic , very welcoming, friendly staff and extremely accommodating for last minute assistance / care. I'm so glad I have found and joined this clinic for my Dogs future and look forward to see what they have to offer this year with exciting opportunities for family pets and friends.

Gentydaisy Brazil

My dog had a blood test for a health check they fitted me in very quickly I was so happy with service provided my dog gets nervous and had a little travel sick the lovely lady even offered to wash her over for me. Price was good will be using them again :) thank you very much.

Adrian Welfare

Excellent service, good communication and pricing. Will certainly be using again. High recommended.

Stevielee Cairns

From the moment we walked through the door, the atmosphere is calm and professional—a welcome relief for both anxious pets and stressed owners. The medical team here is exceptional. They don’t just treat symptoms; they take the time to explain diagnoses and discuss all available treatment options without making you feel rushed. What really sets Noah’s Ark apart, however, is the genuine compassion shown by the nursing and reception staff. Their pricing is transparent and extremly fair, which is refreshing in the current climate. If you are looking for top-tier clinical care delivered with a personal touch in Kent, I cannot recommend them highly enough. Please do give them a try 🙏