Pennard Vets Langley Park

Pennard Vets Langley Park is an independent, employee-owned practice that says it’s part of an employee-owned veterinary group. The website highlights stress-free / Positive Pet accreditation, online booking, virtual consults, and that it handles its own out-of-hours work so clients “will always see a familiar face.”

From the latest reviews, owners most often describe easy access to care, including same-day appointments being made available when problems come up. Several reviews also give concrete examples of what they were treated for (e.g., spay surgery with ongoing updates, stomach issues, itchy skin, and a leg injury), and one owner mentions being taught how to drain a dog’s anal glands to reduce repeat visits. A small note of inconsistency: one review praises reception, while another says reception “are not brilliant.”

Services

• •Online booking (website)
• •Virtual consultations (website)
• •Out-of-hours care handled in-house, with the clinic stating clients will see a familiar team member (website)
• •Same-day appointments mentioned by an owner for their dog when problems arose (reviews)
• •Spay surgery, with post-op updates and follow-up messages over the following days (reviews)
• •Treatment/assessment mentioned for
• •Stomach issues and itchy skin (reviews)
• •Leg injury in a cat (reviews)
• •Reaction to medication in a cat (reviews)
• •Part groom / dealing with tangles for a long-haired cat (reviews)
• •Anal gland care, including an owner being shown how to do this at home (reviews)

People

• •Sydney (vet): described as “lovely” with a slightly nervous dog (review)
• •Alberta (vet): mentioned multiple times as being good with dogs and persistent in trying to get answers for an ongoing issue (reviews)
• •Matthew (vet): described as gentle with a cat and good at reassuring worried owners (review)
• •Team follow-up: one owner describes being kept updated during a spay and receiving messages in the days afterwards to check how their dog was doing (review)
• •Reception experience is mixed: one review says the receptionist was polite and accommodating, while another says reception “are not brilliant” (reviews)

Reviews

5.0 stars from 111 reviews. The - Access and responsiveness: one owner says they were repeatedly offered same-day appointments for their dog.

• •Communication around procedures: during a spay, the team reportedly answered questions, provided updates, and checked in afterwards by message.
• •Handling of nervous or worried pets/owners: examples include a vet being good with a nervous dog and another being gentle with an injured cat while reassuring the owner.
• •Range of everyday problems seen: owners mention help with skin irritation, stomach upsets, medication reactions, and practical care like cat grooming/tangles.
• •Front-desk experience varies: some praise reception as polite and welcoming, while one review is critical of reception.