Pennard Vets Allington – Vets in Maidstone
Clinic Overview
Pennard Vets Allington is part of the independent, employee-owned Pennard Vets group. The website highlights a “Stress-free and Positive Pet” accreditation and says the practice handles its own out-of-hours work so clients see a familiar face.
From the latest reviews, this branch appears set up for long-term general practice care for dogs and cats, with particular emphasis on calm handling and time spent explaining options. Owners give concrete examples such as one-to-one confidence-building sessions with a vet nurse for a very nervous dog, and vets taking time to answer questions and talk through choices. One recent reviewer was happy with the appointment but felt the cost was high (£93 for a 10-minute consultation plus eye drops).
Services
- •General vet consultations for dogs and cats (including eye problems treated with prescribed eye drops, as mentioned in a recent review).
- •Support for nervous/anxious pets, including regular one-to-one sessions with a vet nurse to build confidence with vet visits (owners report measurable progress such as a dog choosing to enter, using the scales, and being more confident on walks).
- •Discussion of “all options available” during appointments (as described by owners in reviews).
- •Out-of-hours care is stated on the website as being handled by the practice itself (so clients see a familiar face).
Pricing
- •One reviewer reports paying £93 for a 10-minute consultation plus eye drops (and felt it was expensive).
- •The clinic website states an offer of a free first consultation for new clients.
People
- •Joanna (vet): described as “incredibly knowledgeable” and “super informative,” with owners saying she explained things clearly.
- •Chris (vet nurse): repeatedly credited for structured, one-to-one sessions helping a fearful dog become comfortable with vet visits (e.g., the dog began walking in willingly and getting on the scales).
- •Karen, Eleanor, Jo, Nia: named by a long-term client as particularly helpful at this branch.
Reviews
Google rating: 4.9 stars from 194 reviews. “”
- •Calm, patient handling is a recurring detail (e.g., a vet being “kind and calm” with a dog and taking time during the visit).
- •Explanations and choice: owners mention staff answering questions and explaining conditions and options rather than rushing.
- •Nervous-pet support is specifically praised, including repeated nurse-led confidence visits with clear, observed improvement.
- •Pricing is mostly not discussed, but one recent review raises a concern about cost (quoted total of £93 for a short consult plus eye drops) despite otherwise positive comments about the team.
Animals Treated at Pennard Vets Allington
Animals We Treat
Companion Animals
Opening Hours – Pennard Vets Allington
Opening Hours
Hours
Reviews for Pennard Vets Allington
Note: Showing the 5 most recent Google reviews out of 194 we track in total. Recent reviews may not be representative of overall sentiment.
steve upton
in the last week
The staff here are brilliant,so friendly and caring, real animal lovers. Whenever we have to take our doggies into Pennards they look after them brilliantly. Couldn't wish for better care for our fur babies. They always do everything they can for the animals here.
Ken Dickson
a week ago
Staff and vet were very nice. Very efficient my only criticism was the cost. A 10min consultation and eye drops £93.00.Seems expensive to me.
Samantha White
a week ago
Amazing staff, caring, support and they answer all questions and explain things properly as well as advising you of all options available.
YVONNE HILLIER
a week ago
Fabulous vet practice
Caroline Cooper
2 weeks ago
Really impressed with the vet I saw yesterday at Allington. She was very kind and calm with my dog Poppy. She was very patient. It made for a really great experience!
Sharon Silk
a month ago
I have had pets for over 40 years and these vets have been amazing ! All of the staff that we encountered were super friendly, taking the time to speak to Luna and get to know her. We saw Joanna the vet and she was incredibly knowledgeable, super informative and so friendly. The Allington practice have passed expectations on every level and would not hesitate to recommend them Thank you to all the amazing staff.
Jill Fulcher
a month ago
Always a smile & warm welcome. Very professional but caring attention to Roxy, and us! Cannot recommend Pennards enough for all your pets needs!
Susan Gmail
3 months ago
I have had a 28 year relationship (so far) with Pennards caring for my family’s pets past and present, I wouldn’t choose anywhere else. The staff are always lovely and helpful especially the wonderful Karen, Chris, Eleanor, Jo and Nia at Allington branch. Keep up the great work!
sharon pout
5 months ago
I have a 2 year old Jack Russell Callie and she is very scared of people and lots of other things, I had to carry her in the vet and she would shake from head to food, very upsetting to see her. It was suggested to attend one to one with a vet nurse once a week to build her confidence for vet visits. We have been a few times now to visit Chris and all I can say is, Chris is amazing. Callie now pulls to get into the door, gets on the scales herself and very eager to get into the room with Chris. This on its own is so lovely to see but it has had a very positive effect on Callie outside of the vets, she now let's some people pet her on a walk, she has got a lot more confidence and improving each week. So from Callie and myself having a much happier life, we say a big, big thank you Chris and can't wait for the next appointment.
Victoria Houghton
5 months ago
My cat has been visiting Pennard Vets Allington for 18 years. All the staff in that time have been lovely, welcoming and friendly and recently have gone above and beyond during my cat's recent ailment. I can't fault the practice. Your pet will undoubtedly get better care from the Pennard's team than you do from your GP!
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