Trinity Vet Centre – Vets in Maidstone
Clinic Overview
- Friendly, welcoming service is a consistent theme, especially at reception, with several owners describing staff as caring, polite and approachable. - Exotics remain a clear strength in owner feedback, with reviewers mentioning chinchillas, ferrets, tortoises, guinea pigs and birds, alongside positive comments from rabbit and cat owners. - Time and explanations are valued: reviewers mention being given helpful information, being treated kindly, and feeling their pets were handled with care.
Trinity Vet Centre in Maidstone is an IVC Evidensia practice with a broad caseload that includes cats, rabbits, birds and a notable range of exotic pets. Owners often praise the friendly front-desk team, clear explanations and careful handling, with recent reviews mentioning ferrets, chinchillas, tortoises and a cockatiel as well as cats and rabbits. Feedback is mostly positive overall, though there are also some significant complaints around pricing and a small number of individual cases.
Services
- •General and urgent care: emergency veterinary services are listed, including 24/7 or extended-hours cover.
- •Exotics and small mammal care: reviews and clinic information point to regular work with ferrets, chinchillas, guinea pigs, rabbits and tortoises.
- •Bird care: bird appointments are mentioned, including follow-up advice for a cockatiel.
- •Cat care: includes vaccination appointments and follow-up around vaccine reaction concerns.
- •Rabbit treatment: one owner describes a severe rabbit infection managed over multiple visits with strong antibiotics and cream, with a good outcome.
- •Guinea pig dental treatment: reviews mention dental assessment using a special scope, with one case involving general anaesthesia and an overnight stay.
- •Training facility: the practice is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark: praised by a rabbit owner for recognising how to manage a severe infection and overseeing treatment across multiple appointments.
- •Reception team: repeatedly described as friendly, welcoming and helpful both in person and on the phone.
- •Unnamed vets: reviews mention a knowledgeable male vet who handled cats with care, and a female vet who used a special scope during a guinea pig dental assessment.
Reviews
Google shows 4.6 stars from 724 reviews. Recent feedback is mostly positive, with a few notable complaints.
- •Friendly, welcoming service is a consistent theme, especially at reception, with several owners describing staff as caring, polite and approachable.
- •Exotics remain a clear strength in owner feedback, with reviewers mentioning chinchillas, ferrets, tortoises, guinea pigs and birds, alongside positive comments from rabbit and cat owners.
- •Time and explanations are valued: reviewers mention being given helpful information, being treated kindly, and feeling their pets were handled with care.
- •Negative feedback centres on cost and specific cases: one reviewer complains of high charges and poor treatment, another describes problems when trying to arrange an alternative vaccine for a cat, and one detailed review recounts a guinea pig dying after anaesthetic for dental work.

