Trinity Vet Centre – Vets in Maidstone
Clinic Overview
- Friendly, welcoming staff is the strongest theme, especially at reception, with repeated praise for kindness, professionalism and clear instructions. - Exotics remain a real strength in owner feedback, with recent mentions including birds, ferrets and chinchillas, alongside positive comments from cat owners. - Calm handling and reassuring care come up often, including reviews that mention anxious cats being settled by the nursing team and vets being knowledgeable across different species.
Services
- •General and urgent care: the practice lists routine veterinary care alongside urgent or emergency arrangements, with reviews describing appointments for cats and other small pets.
- •Exotics and small mammal care: Trinity is regularly mentioned for treating ferrets, chinchillas, guinea pigs, rabbits and tortoises, and recent reviews still point to it as a go-to practice for both exotic and domestic species.
- •Bird care: owners mention bird appointments, including ongoing beak trimming for an overgrowing beak and earlier feedback about follow-up advice for a cockatiel.
- •Cat and rabbit treatment: reviews mention cat vaccinations, support around vaccine concerns, and rabbit care including treatment over multiple visits for a severe infection with a good outcome.
- •Guinea pig dental work: owner feedback mentions dental assessment using a special scope, with one case involving general anaesthesia and an overnight stay.
- •Training facility: the practice is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Kerry: singled out at the front desk for being cheerful, helpful and making owners feel cared for.
- •Mark: praised by a rabbit owner for recognising how to manage a severe infection and overseeing treatment across multiple appointments.
- •Reception and nursing team: repeatedly described as friendly, welcoming and kind, with one recent review noting that nurses helped calm an anxious cat at a first visit.
- •Vets: reviews mention knowledgeable clinicians who explain things clearly and handle pets with care, including exotic species and birds.
Reviews
Google shows 4.7 stars from 760 reviews. Recent written feedback is mostly very positive, with a small number of clear complaints.
- •Friendly, welcoming staff is the strongest theme, especially at reception, with repeated praise for kindness, professionalism and clear instructions.
- •Exotics remain a real strength in owner feedback, with recent mentions including birds, ferrets and chinchillas, alongside positive comments from cat owners.
- •Calm handling and reassuring care come up often, including reviews that mention anxious cats being settled by the nursing team and vets being knowledgeable across different species.
- •Negative comments focus on cost and access in specific cases: one reviewer describes charges as excessive, and another reports being unable to get an emergency appointment for an elderly cat in pain on a day when the practice appeared open.

