Medivet BearstedBearsted Veterinary Surgery – Vets in Maidstone
Clinic Overview
Medivet Bearsted is part of the Medivet group and offers routine veterinary care alongside support for longer-term and more serious ongoing health problems. The practice is listed as a Veterinary Nurse Training facility, and overnight emergencies are handled through Medivet’s network of 24-hour centres. Recent feedback is largely very positive, with owners often highlighting caring staff, calm handling of pets and a friendly welcome, though there is one clear complaint about prescription administration.
Medivet Bearsted is part of the Medivet group and offers routine veterinary care alongside support for longer-term and more serious ongoing health problems. The practice is listed as a Veterinary Nurse Training facility, and overnight emergencies are handled through Medivet’s network of 24-hour centres. Recent feedback is largely very positive, with owners often highlighting caring staff, calm handling of pets and a friendly welcome, though there is one clear complaint about prescription administration.
Services
- •Routine and preventive care: Reviews mention appointments for everyday care including vaccinations, with owners describing easy booking, warm welcomes and a pet plan that helped cover “vet jabs” and reduced the cost of prescription pet food.
- •Long-term and ongoing care: Owners describe pets being looked after by the practice over many years, including support through recurring issues and “two major problems” for one dog.
- •Prescriptions and follow-up support: Prescription collection and prescription pet food are both referenced. Most comments about the team are positive, although one review reports delays while waiting for a prescription and says the final prescription was incorrect.
- •Emergency and additional support: Medivet’s overnight emergency arrangement gives access to one of its 24-hour centres. A mobility pain check has been referenced on the Medivet site, and the practice is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The clearest published figure noted here is the £130 overnight emergency consultation fee for consultations between 7pm and 9am at a Medivet 24-hour centre. Reviews also mention a pet plan that covered vaccinations and gave money off prescription pet food, although no plan price is stated, and one recent reviewer specifically described the practice as a good price compared with other local vets.
People
- •Alex (vet): Praised by name for a calm, reassuring manner that helped stressed cats settle quickly once out of the carrier.
- •Reception team: Frequently described as helpful, efficient and welcoming, with several owners mentioning a warm greeting on arrival and one noting that a missed appointment was rebooked sympathetically and without fuss.
- •Wider vet team: Reviewers describe the vets as friendly, patient, knowledgeable and caring, particularly during difficult moments and over long periods of care.
- •Mixed admin feedback: Alongside the positive comments, one reviewer reports a poor experience involving delays while chasing a prescription and an incorrect prescription being issued.
Reviews
Google rating: 4.5/5 from 174 reviews.
- •Many recent reviewers describe the team as kind, caring and welcoming, with repeated praise for reception staff and how pets are handled when they arrive.
- •Clinical manner comes through strongly in the feedback, including comments about a knowledgeable, enthusiastic vet and Alex being especially good at calming nervous cats.
- •Longer-term trust is a recurring theme: owners say they feel their pets are in safe hands and mention the practice helping dogs and cats over many years, including during serious health problems.
- •The main negative theme is administrative rather than clinical, with one reviewer describing delays around a prescription, feeling uncomfortable when following up, and receiving the wrong prescription in the end.

