Bell Equine Veterinary Clinic – Vets in Maidstone
Clinic Overview
Bell Equine Veterinary Clinic is an equine-focused practice with a hospital setting used for cases like colic admissions and diagnostic workups (bone scans are specifically mentioned). It also states it offers emergency veterinary services and is a veterinary nurse training facility.
From the latest reviews available, owners most often describe
- •Colic management that escalates to hospital care when needed (one owner describes two vet visits at home before deciding to admit, followed by a 5‑day stay and phone calls afterwards).
- •Detailed, unhurried explanations of options and findings (including talking owners through choices during an emergency and explaining findings while still at the clinic).
- •Regular updates during inpatient stays, including daily calls during a bone-scan admission.
- •Practical support around stressful situations, such as help with insurance claim forms and even help loading a horse onto a trailer on discharge.
Services
- •Emergency veterinary services (stated by the clinic; reviews describe rapid reassurance by reception and a vet attending an emergency call-out).
- •Colic assessment and hospitalisation (reviews describe colic visits, admission to the hospital, and several days of inpatient care).
- •Hospital/inpatient care (a 5‑day stay described; owners mention ongoing monitoring and follow-up phone calls).
- •Diagnostic imaging: bone scans (one owner describes an inpatient stay for bone scans and receiving results quickly).
- •Sedation and pain relief (used during an emergency rescue situation to keep a horse calm and comfortable while being monitored over several hours).
- •Coordination with external services in an emergency (review describes the vet calling fire and rescue during a horse-extrication incident).
- •Veterinary nurse training facility (stated in the clinic data).
People
- •James (vet): mentioned for calm, detailed communication during a colic episode, including visiting twice before hospital admission and talking the owner through everything “in as much detail as needed.”
- •Ceri: mentioned for taking time to talk through options during hospital treatment for colic.
- •Liv: mentioned as part of the hospital team during colic treatment; one owner noticed small handling details (stroking the horse and tidying/plaiting loose mane) that helped them feel at ease during an emergency.
- •Amy: described attending an emergency quickly, assessing the situation, arranging additional help, and monitoring a horse for hours with sedation and painkillers during a rescue.
- •Reception team: mentioned for reassuring owners during emergencies, explaining processes clearly (including insurance claim paperwork), and generally being helpful during visits.
Reviews
Google rating: 4.7 stars from 197 reviews.
- •Emergency response and crisis handling: examples include a vet attending an urgent call-out quickly, keeping a horse comfortable for hours during a rescue, and hospital-based treatment that an owner says saved their horse.
- •Communication that owners can follow under stress: multiple reviews describe staff explaining findings and options clearly, with time for questions, plus follow-up phone contact beyond the immediate visit.
- •Inpatient updates and continuity: daily calls during a bone-scan stay are specifically mentioned, along with quick turnaround on results.
- •Cost and “what happens next” clarity: one owner says they were kept well-informed about costs during colic treatment; another mentions help navigating insurance claim forms.
- •Facility and visit experience details: reviews mention “superb facilities,” being seen in a timely manner, and being offered refreshments while waiting.
Special Services
Animals Treated at Bell Equine Veterinary Clinic
Animals We Treat
Farm Animals
Opening Hours – Bell Equine Veterinary Clinic
Opening Hours
Hours
Reviews for Bell Equine Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 197 we track in total. Recent reviews may not be representative of overall sentiment.
Molly Fisher
3 months ago
My horse recently had to go to Bell Equine for colic. An incredibly kind and calm vet called James visited twice before we made the call to go to the hospital, who talked me through absolutely everything in as much detail as I needed, and patiently dealt with my likely abrupt and panicked manner during this time. I am very grateful for this as I was incredibly scared. When we got to the hospital, Liv, Ceri and a team of others treated my horse in an efficient and calm manner, and Ceri took a long time to talk through all of the options in a caring and understanding way. Over the coming days, every member of the team was kind and attentive at every single step of the way. Nothing felt like too much trouble and I completely trusted the hands I was leaving my horse in after every visit. I am eternally grateful that they were able to save him and for the kindness and professionalism they showed for those 5 days and in phone calls beyond. I felt well-informed of both my horse's care and the cost, and I noticed a real horse-first, money-second attitude which was everything that is needed during an emergency, and gives me no hesitation in bringing my veterinary requirements to Bell whenever needed. Just to add - my horse has a long mane which I plait to keep him cool in warm weather, and during all the mayhem I remember Liv (if I remember rightly) taking a second to stroke him and plait some loose bits of his mane while she worked. A small and short act, but it put me at ease to watch her do something "normal". It felt genuinely loving towards him and the way I care for him, and I really appreciated that.
Molly Fisher
a month ago
My horse recently had to go to Bell Equine for colic. An incredibly kind and calm vet called James visited twice before we made the call to go to the hospital, who talked me through absolutely everything in as much detail as I needed, and patiently dealt with my likely abrupt and panicked manner during this time. I am very grateful for this as I was incredibly scared. When we got to the hospital, Liv, Ceri and a team of others treated my horse in an efficient and calm manner, and Ceri took a long time to talk through all of the options in a caring and understanding way. Over the coming days, every member of the team was kind and attentive at every single step of the way. Nothing felt like too much trouble and I completely trusted the hands I was leaving my horse in after every visit. I am eternally grateful that they were able to save him and for the kindness and professionalism they showed for those 5 days and in phone calls beyond. I felt well-informed of both my horse's care and the cost, and I noticed a real horse-first, money-second attitude which was everything that is needed during an emergency, and gives me no hesitation in bringing my veterinary requirements to Bell whenever needed. Just to add - my horse has a long mane which I plait to keep him cool in warm weather, and during all the mayhem I remember Liv (if I remember rightly) taking a second to stroke him and plait some loose bits of his mane while she worked. A small and short act, but it put me at ease to watch her do something normal. It felt genuinely loving towards him and the way I care for him, and I really appreciated that.
حمد المزروعي
3 months ago
Caroline Sear
4 months ago
Superb facilities and knowledgeable professional staff. Lucky to have this surgery in our vicinity.
Caroline Sear
a month ago
Superb facilities and knowledgeable professional staff. Lucky to have this surgery in our vicinity.
Halvor Wood
6 months ago
Excellent team...
Mark Bishop
4 months ago
It's never a great visit when you have to attend the VETS is it, but we were seen in a very timely manor, treated well, offered refreshments while waiting and all the findings were explained perfectly while still at the vets.. it's clear they really care about the animals and not using it as a cash cow like many other vet practices... (Although a visit to the vets is never a cheap occurrence.lol)
Mark Bishop
6 months ago
It's never a great visit when you have to attend the VETS is it, but we were seen in a very timely manor, treated well, offered refreshments while waiting and all the findings were explained perfectly while still at the vets.. it's clear they really care about the animals and not using it as a cash cow like many other vet practices... (Although a visit to the vets is never a cheap occurrence.lol)
Jo Adkins
9 months ago
I want to say a big thank you to Bell Equine! I had an emergency situation my horse had gone through the hedge in her field and was stuck down a ditch, unable to move . I phoned Bell Equine the reception was very quick to reassure me a vet was on her way ! Amy arrived within 30mins she accessed the situation and kent fire and rescue was called She kept my mare calm and comfortable in the ditch for 4 hours, monitoring her with painkillers and sedation Kent fire and rescue done a great job and eventually managed to pull my mare out of the ditch, and amazingly my mare was unharmed!! A big thank you to you AMY you was amazing !!!!
Sarah Brogan
4 years ago
My boy had a recent stay at bell equine to have some bone scans done. The staff were so lovely and rang me every day to let me know how he was doing. He can be an anxious boy and he’s been through a lot so I was worried this would be a bad experience for him, but the staff said he was calm there and I think that’s testament to the lovely atmosphere they create on the yard. One particular vet nurse (sorry that I can’t remember your name) told me she’d been having cuddles with him before his procedure and this was so good to hear that he really was getting so much time and attention from the staff. They must be so busy but whenever I got a phone call it never felt rushed, I always felt reassured and it was clear that the staff have genuine love and compassion for their patients. I received the results of the bone scan incredibly quickly and the communication the entire time he was there was brilliant. We even got help from the vet as we left when he decided he didn’t fancy getting on the trailer to come home! Thanks so much to everyone at bell equine, I was so anxious about him going in but the friendliness and communication from the staff really put me at ease. From the minute I dropped him off I could tell he was in very good hands. If I ever need him referred for anything else I’ll be sure to go with bell again after this experience. The receptionists are also lovely and explained everything so well including how to do the insurance claim form etc as I’ve not done this before so had lots of questions! Here’s a photo of Becker today, who’s made himself back at home in his field guarding his hay pile! Happy to be back rolling in his favourite mud patch! 😊
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