Bell Equine Veterinary Clinic – Vets in Maidstone
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Corporate
Clinic Overview
Bell Equine Veterinary Clinic in Maidstone, part of CVS Group, is an equine-focused practice with hospital facilities used for cases such as colic admissions and diagnostic workups, including bone scans. The clinic also offers emergency veterinary services and is a veterinary nurse training facility. Recent feedback highlights calm communication, regular updates during inpatient stays, and practical support for owners during stressful situations.
Services
- •Emergency and urgent equine care: The clinic provides emergency veterinary services, with owners describing quick reassurance from reception, prompt attendance, urgent call-outs, and on-site emergency management. One review also describes the team coordinating with Kent Fire and Rescue during a horse rescue, using pain relief and sedation to keep the horse comfortable.
- •Colic assessment and hospital treatment: Reviews describe home visits before admission, clear discussion of options, hospitalisation when needed, and several days of inpatient care for colic cases.
- •Hospital and inpatient care: Owners mention close monitoring, phone updates during stays, follow-up calls after discharge, and practical help at collection. Bone-scan patients are also described as receiving daily updates and fast results.
- •Diagnostic workups and imaging: Bone scans are specifically mentioned, with feedback noting short inpatient stays, quick turnaround of results, and clear explanations throughout.
- •Routine and preventive care: Recent reviews mention vaccinations, dental work, and a healthcare plan, alongside general ongoing horse care.
- •Collaborative case management and owner support: One owner notes the clinic working alongside their farrier on a split hoof case. Reviews also mention findings being explained clearly, costs discussed during treatment, and helpful support with insurance claim paperwork.
- •Veterinary nurse training facility: This is stated by the clinic.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sam Sant (vet): praised in a recent review as “absolutely brilliant.”
- •James (vet): commended for calm, detailed communication during a colic case, including two visits before hospital admission.
- •Ceri: mentioned for taking time to talk an owner through treatment options in a caring and understanding way.
- •Liv: remembered for gentle, attentive handling during hospital treatment.
- •Amy: praised for attending an emergency quickly, assessing the situation, calling in extra help, and monitoring a horse for several hours with pain relief and sedation.
- •Reception team: described as reassuring in emergencies, clear when explaining processes, and helpful with insurance paperwork and general queries.
Reviews
Google rating: 4.7 stars from 199 reviews. Recent feedback is very positive overall.
- •Emergency and inpatient care are especially well regarded: owners describe calm handling in high-stress situations, supportive hospital care for colic cases, and regular updates during admissions.
- •Communication is a consistent strength: reviews mention vets and hospital staff explaining findings and options clearly, keeping owners informed, and taking time to answer questions without making conversations feel rushed.
- •Facilities and general experience are praised: reviewers mention superb facilities, knowledgeable staff, timely appointments, and small touches such as refreshments while waiting.
- •Routine care also gets positive mentions: vaccinations, teeth work, and a reasonably priced healthcare plan are noted, and one owner highlights the clinic working constructively with their farrier on a hoof problem.
Special Services
Emergency Services
Vet Nurse Training
